Specialized Coverage for Social Service Organizations

At Pilot Risk Management Consulting, we understand that social service organizations face a unique set of risks—ones that require more than a traditional insurance approach. Since 2002, Kyle Smythe has worked closely with nonprofits and for-profit care providers to create custom insurance solutions that address the complexity of their operations and the communities they serve.

Social service organizations face risks from daily operations to fundraising events, board of directors and volunteer engagement, these organizations must balance compassionate service with rigorous risk management. We offer tailored coverage that protects not only your facilities and staff, but also your board, donors, and clients.

We help you manage exposures such as:
  • Directors and officer liability
  • Volunteer risks
  • Donor-related risks
  • Fiduciary liability for managed funds
  • Professional liability and medical malpractice
  • Integrated care models
  • Abuse and molestation 
  • Residential facility operations
  • Transportation of clients
  • Fundraisers and public events
  • Addiction or mental health treatment

Unlike generalist agents, we understand the realities of running a mission-driven organization—and we’re here to walk alongside you as your needs evolve. With in-depth hazard analysis, personalized consultation, and ongoing support, we help ensure your mission stays protected.

Who We Serve: 

Mental Health Organizations
Substance Abuse Rehabilitation Centers
Emergency Shelters and Victim Service Providers
Group Homes
Community Action Programs
Food Pantries and Meal Delivery Services
Senior Centers
​Head Start and Early Childhood Programs