We founded Pilot Risk Management Consulting to build an insurance agency focused on you, our customer. We combine yesterday’s “small-town” agency friendliness, our unsurpassed service standards, and today’s cutting-edge tools and technologies to build the customer experience you deserve and expect.
Our Service Team
Kyle Smythe, President
Kyle brings more than twenty years of experience to Pilot Risk Management Consulting. He began his insurance career as a commercial agent with a Property & Casualty Insurance Agency. He then served as Senior Vice President for five years with Greenpoint Insurance Group. He holds both the Certified Builders Insurance Agent and Professional Workers Compensation Advisor education designations.
Kyle’s favorite part of his profession is working with clients to customize their risk management program. The right coverages combined with a good risk management strategy are what give his clients confidence and help them maintain profitability year after year.
Michael Kimbrell, Insurance Professional
Mike received his health insurance license on his 18th birthday, working part time in the insurance industry while also attending college. There was never another career choice on the table for Mike, as he enjoyed working in the insurance industry. After college, he obtained his Property and Casualty (P&C) Insurance license in 2005 and started an independent insurance agency. His agency offered personal home and auto insurance from 2007 to 2012. Since 2014, Mike has been uniquely qualified to help his clients as a personal lines P&C agent and commercial lines P&C agent, offering perspectives from both types of insurance. He is proud to hold his Certified Authority on Workers Compensation Designation.
Mike enjoys working with customers to help them uncover potential gaps in coverage and offer solutions to close those gaps. He takes pride in knowing the insurance markets available for each customer’s situation and connecting clients with the carriers that have the best program for each scenario. But, what he enjoys most, are the relationships with his customers he has built over the past 25 years!
Robin Turner, Senior Account Manager
Robin has more than fifteen years of experience in the insurance industry. She joined REL Insurance in 2005, obtaining her Property & Casualty license the following year. She also holds the Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC) designations.
Robin enjoys assisting clients with their insurance and bonding needs, providing behind-the-scenes support as an integral part of their business operations team. She loves helping her clients grow and succeed in their marketplace.
Katy Salvado, Account Manager
Katy brings 15 years of insurance industry experience to Pilot Risk Management Consulting. She started as a receptionist in 2006 at an independent insurance agency in Greensboro and obtained her P&C license the following year. She brings a unique perspective to our clients after learning all aspects of agency customer service and all the tasks required to deliver top-notch customer service. Katy has worked in different roles in both personal and commercial lines throughout her career. In the past several years, commercial lines account management has been her main focus and is a great fit allowing her to provide excellent customer service and develop client relationships. Developing relationships with clients is what she likes most about the insurance industry.
Katy now resides in Raleigh, NC with her husband and two-year-old twins, Lucy and Wyatt. In her free time (ha-ha!), she enjoys yoga, traveling and exploring locally for what our area has to offer with friends and family.